Technician Knowledge Base

Pick Up Paper Issue

Views
11
Date
2021-02-01 05:46
Author
RuelBautista
Troubleshooting

Why

The paper might not be engaged with the feed rollers. The paper-width guide is pressed against the paper stack too tightly. The paper tray is not completely inserted into the product. The paper settings in the print driver do not match the paper loaded in the paper tray.

What will Happen

It will detect out of paper always.

Solution

  1. Check the condition of the paper
  2. Check the pick up roller if dirty
  3. Check the paper separator pad

Total 3

  • 2021-02-01 05:47

    Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded. The paper attention light on the printer's control panel might be blinking.


  • 2021-02-03 00:37

    Learn what to do if your HP printer does not pick up or feed paper from the input tray when you do have paper loaded, and an Out of Paper error message displays on the printer's control panel or on your computer.


  • 2021-02-03 00:55

    Clearing an 'Out of Paper' message on your All-in-One printer when there is paper in the paper tray, but the printer will not pick it up.


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